Job description :
Médecins sans Frontières (MSF) is an international, independent, medical humanitarian, organization that delivers emergency aid to people affected by armed conflict, epidemics, natural disasters and exclusion from healthcare. MSF offers assistance to people based on need, irrespective of race, religion, gender or political affiliation.
Médecins sans Frontières seeks for its field position:
Clinical Director- Amman - Jordan M/F
MSF France is running since 2006 a comprehensive reconstructive surgery program for victims of conflicts from neighbouring countries in Amman, Jordan. These activities include transfer of patients from their country of origin (Yémen, Iraq, Syrians in Jordan, gaza), surgery (plastic, orthopaedics and maxillo-facial), physiotherapy, psycho-social care and food & accommodation.
The project is located in Al Mowasah Hospital, 148 beds, 8 floors; 200-250 patients present including hotels and flats
There are approximately 60 IPD admissions per month and 800 consultations per month, around 220 patients presents in Amman.
Main objectives and responsibilities of the position:
The Head of Medical services (HMS) is the overall responsible for the quality and smooth functioning of all medical care for all patients in the project, including those residing within the hospital, in private accommodations and in the rehabilitation centre.
The HMS participates actively in defining all medical care strategies, and is responsible for ensuring the best quality of medical care for patients. He/she has the authority to implement the decisions made by the management team and to ensure that hospital policies and standard procedures are followed.
The HMS is an active member of the “Medical Committee”. S/he is involved in decision making processes, and forms the medical managerial core of the project, under the responsibility of the medical/surgical coordinator.
The MHS is the overall responsible for defining, planning and monitoring medical activities and programs in the hospital in accordance with MSF protocols as well as coordinate human and material related resources needed in order to ensure the quality of care provided by MSF.
Main tasks of this position:
Coordination and communication:
Be responsible for medical data collection, analysis and reporting to ensure a proper monitoring of the program. Participate on the implementation of the EMR (Electronic Medical Record)
Participate in the development of the project policy, annual plan, project proposal, budget review and project reports.
Supervise an efficient management of the MSF hospital pharmacy and medical equipment
Actively participate in identifying objective and recommendation for the development and adaptation of the project.
Ensure the collaboration and communication between all the departments for a better comprehensive care of the patients in a multi-disciplinary approach.
Coordinate and supervise the implementation of the medical protocols, procedures and standards.
Ensure all the activities are performed properly in physio, psycho and pharmacy departments
Ensure the quality, relevant and appropriate procedures of medical prescriptions are in place with the close collaboration of Pharma manager.
Active participation on the patients transfer to external medical structures.
Management of Medical staff :
Coordinate, supervise, coach and support medical team members’ performance to improve the medical components of the project and ensure compliance with MSF protocols and standards.
Plan and supervise, in close collaboration with the Project Coordinator and HR department, the associated processes (recruitment, training, induction, performance evaluation, development and internal / external communication) of the medical staff of the project in order to ensure both the sizing and the amount of knowledge required, to improve staff capabilities.
Anticipate and ensure the appropriate staffing and knowledge required for the proper functioning of the medical activities in the hospital.
Planning capabilities, reporting capability, organizational skills,
Problem solving, multi-tasking, personnel and project management, delegation skills,
Communication skills, negotiation skills, diplomacy interpersonal skills,
Computer skills (Microsoft Office: Word, Excel and PowerPoint required)
Multi-cultural flexibility, calm, stress management, patient,
Maintains confidentiality, strong sense of integrity.
Field based position – based in Amman
Possibility for family position
MSF field contract and compensation
Fixed-term contract of 12 months with possibility to extend
Post to be filled in November 2017
Only selected candidates will be contacted
Any applications submitted without letter of interest/cover letter will not be considered
Medical Doctor, degree in Medicine required.
Advanced degree of management a plus.
Medical manager position experience is required
Experience in hospital is required
Hospital management experience in MSF or other NGO a plus.
Fluent English (oral and written) required
Arabic/ French an asset
* : Mandatory.
In case of technical problem, a contact form is available on this page.
MSF recherche des :
Une expérience en ONG est requise pour les postes de Coordinateurs et Chefs de mission. Cliquez ici
De trop nombreuses candidatures au regard des possibilités de départ (occasionnant un délai d'attente d'environ un an) nous conduisent à inviter les infirmiers généralistes à postuler dans quelques mois. Ce message ne concerne pas les infirmiers ayant une expérience significative en néonatologie, très recherchés pour nos programmes.
Il en est de même pour les logisticiens généralistes (délai d'attente environ 10 mois). Nous vous conseillons donc de postuler dans quelques mois. Ce message ne s'adresse pas aux logisticiens spécialisés (EHA, construction, mécanicien…) NB : logisticiens EHA expérimentés MSF ou autre ONG très recherchés en ce moment.
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